Careers at Federation University

Federation University Australia is an equal opportunity employer that values diversity and inclusion.

As part of this, our employment practices include the provision of reasonable adjustments/flexible working arrangements as required, particularly for staff with disability or carer responsibilities.

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Learning and Teaching Support Officer

Job no: 851562
Campus: Mt Helen, Berwick or Gippsland Campus
Categories: Professional/General
School/Area: Centre for Academic Development (CAD)

  • Centre for Academic Development – Mt Helen, Berwick or Gippsland Campus
  • 2 x Full-time, fixed-term appointments until December 2023
  • HEW 5 - $71,415 p.a. plus up to 17% superannuation

About the role

The Centre for Academic Development (CAD) works collaboratively across the university to support, enhance and advance learning and teaching practices.

The Learning and Teaching Support Officer will provide support to University staff developing and delivering Blended and Online programs and staff and students using Federation University’s learning technologies to deliver or participate in flexible, online and face-to-face programs.

You will:

  • monitor job requests, troubleshoot and provide timely resolutions of support requests and incidents;
  • support administrative functions in the Learning Management System, ePortfolio, Video Capture & Streaming Server, Virtual Classroom, Plagiarism Prevention, and Learning Content Repository;
  • assist staff and student use of learning technologies; and
  • produce and contribute to the development of instructional resources for staff and students.

About Federation University

At Federation University, we are driven to make a real difference to the lives of every student, and to the communities we serve.

Across our university and TAFE campuses in Ballarat, Berwick, Brisbane, Gippsland, and the Wimmera, we deliver world-class education and facilities. With the largest network of campuses across Victoria, as well as a growing Brisbane base, we are uniquely positioned to provide pathways from vocational education and skills training at Federation TAFE through to higher education.

Federation University’s Strategic Plan 2021-2025 outlines our ambition to be Australia’s leading regional university. Our University and TAFE provide integrated lifelong learning, skills, and impactful research enabling people and communities to prosper locally, regionally, and globally.

We are the number one ranked University in Australia for First Generation Student Enrolments (Good Universities Guide 2022). Along with top rankings in Victoria around student support, social equity, skills and employment.

About you

Reporting to the Senior Learning and Teaching Support you will have technical knowledge of the provision of learning technology support and eLearning development in a higher education setting. You will have excellent problem-solving skills and a commitment to quality customer service.

You will possess:

  • experience supporting and administering a range of learning technology software applications;
  • capacity to undertake routine technical tasks within Learning Management Systems;
  • experience undertaking basic staff professional development in the use of learning technologies; and
  • experience developing entry level support resources to assist staff and students.

Directions from Victoria’s Chief Health Officer require all Victorian-based Federation University workers to be fully vaccinated against COVID-19, unless they are an Excepted Person as defined by the COVID-19 Mandatory Vaccination (Workers) Directions. All applicants must therefore be able to comply with this requirement.

How to apply

Please apply by Sunday, 3 July 2022

Applicants are required to submit a resume.

To view the Position Description, please click here: 851562.pdf

If you are experiencing technical difficulties with your application, please email the Recruitment team or phone 03 5327 9756.  Our position descriptions also list a contact person for job specific enquiries.

A workplace for remarkable people

For 150 years we have been reaching out to new communities, steadily building a generation of independent thinkers united in the knowledge that they are greater together.
We are committed to attracting, retaining and developing the best talent in the regions in which we operate. From our academic and research staff to those working in student experience, we are all part of a collaborative culture that inspires the highest levels of excellence, innovation, integrity and respect. We are proud of our SAGE Athena SWAN Bronze accreditation in 2019 for recognising our commitment to advancing the careers of women, trans and gender diverse individuals in STEM disciplines in higher education and research.

At Federation University Australia we value diversity, embrace difference and nurture a connected, safe and respectful community. We strongly encourage applications from Aboriginal and Torres Strait Islander people and people of all cultures, abilities, sexualities and genders. Should you require additional support please email Organisational Development and Diversity.

Find out more about our Aboriginal and Torres Islander Employment Strategy. For support or queries relating to Aboriginal and Torres Strait Islander employment please email Organisational Development and Diversity.

What we offer

We foster a positive culture shaped by our values of inclusion, innovation, excellence, empowerment and collaboration as outlined in Federation’s Living Values Charter.

You will be able to take advantage of our UniSports Health and Fitness Centre in Mt Helen, in addition to benefits such as purchased leave, annualised hours, flexible work options, salary sacrificing options, on-campus childcare (Mt Helen and Gippsland), discounted private health insurance, affordable parking, wellness programs, professional development programs and many other benefits. For further information visit our LinkedIn Life page or our leave and work-life balance webpage.

For more information on a career with us, please visit our website or let our staff tell you more.

Advertised: AUS Eastern Standard Time
Applications close: AUS Eastern Standard Time

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