Careers at FedUni

Federation University Australia is an equal opportunity employer that values diversity and inclusion.

As part of this, our employment practices include the provision of reasonable adjustments/flexible working arrangements as required, particularly for staff with disability or carer responsibilities.

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Analyst Programmer, Customer Relationship Management

Job no: 848975
Location: Mt Helen Campus
School/Area: Information Technology Services

Information Technology Services – Mt Helen Campus

Full-time, fixed-term appointment for 12 months.

Are you seeking an exciting opportunity to progress your career? Then this is the job for you.

As the Analyst Programmer, Customer Relationship Management you will be responsible for ensuring the ongoing development and maintenance of the University's Administration Systems by implementing and monitoring customisations, testing patches and upgrades, as well as integrating and expanding applications so they are operating at optimal performance. You will also develop solutions in the CRM environment, including integrations with Extract, Transformation and Load (ETL) or ELT’s, scheduling and monitoring and will utilise Simple Object Access Protocol (SOAP), Representational State Transfer (REST) or other web services technologies.

As the successful applicant, you will have demonstrated experience providing operational support and troubleshooting of complex technical issues within the Microsoft Dynamics CRM platform, or other similar application technology, including demonstrated experience in customising solutions in the CRM environment or equivalent/similar application technology. Well-developed project management and communication skills are key requirements of this position.

If you believe this position is the next step in your career, you are encouraged to apply.

Salary $84,752 to $91,739 p.a. plus superannuation.
Appointments will normally be at the base of the salary range.

APPLICATIONS CLOSE: Sunday, 20 January 2019.

Applicants are required to address the Key Selection Criteria, for further information on preparing a job application, please click here:  Download File Preparing-a-Job-Application.pdf

To view the Position Description, please click here:  Download File 848975.pdf

If you require these documents, or any other documents on this website in an alternative format please contact or phone (03) 5327 9756.

All University positions delivering education and/or services to children must hold a valid Working With Children Check (WWCC).

Advertised: AUS Eastern Daylight Time
Applications close: AUS Eastern Daylight Time

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